We proudly display our mission statements and core values on our websites and marketing materials. 

Teamwork. Customer. Innovation. Respect. Excellence. Passion. Transparency. Adaptability, Integrity. Accountability. People. Humility. 

Probably the most well known and acknowledged organisational culture expert in the world, Ed Schein, was our guest shortly after he celebrated his 90th birthday. And he is not planning to slow down any time soon! His new book, “Humble Leadership” is coming out in July 2018 (you can pre-order it on Amazon) and he has plenty of new projects in the works with his son and other associates (check it out here). 

One of the main takeaways from my conversation with Ed is that there is no getting away from it - the person ultimately responsible for organisational culture is the leader. It’s what they do, what they pay attention to, and what they encourage and reward that will ultimately shape the organisation’s culture. Interestingly, it is also what the leaders don’t do and don’t pay attention to that can be a tremendously powerful culture shaping factor. As Ed said in the interview:

When it comes to culture, you get what you settle for.

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Imagine what would be possible if you could talk in a way that connects with people's emotions and mobilizes them to action. 
Or craft stories that give meaning and illustrate what your team or your organization is truly about. Imagine what it would feel like to pitch your products or services at a 100% win rate...

For our organisations to create healthy cultures, we urgently need a new breed of managers: emotionally intelligent, able to give candid feedback, open, transparent and effective in leading organisational change. 


On March 13th, CultureLab was 10 episodes old. To celebrate, we’ve created this “best bits” compilation with some of my personal favourites.

There’s some good news and some bad news.  

The good news is, you’ve been promoted. You’ll lead the team. You are the boss now.

And now the bad news - you predecessor is gone for a reason. 

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