Audio production by James Ede, Be Heard

Prefer listening on iTunes, Stitcher or Spotify? Just click below.

When people think about the key attributes of a successful company culture, kindness doesn’t always make the top of the list.

In fact, it often doesn’t make the list at all.

And yet, when you think of how kindness could potentially express itself through people’s daily actions at work, you’ll easily come up with a long list of highly desirable behaviours:

  • acknowledging people’s strengths
  • offering help and support
  • showing interest and concern for others’ needs and aspirations
  • sharing knowledge and experiences
  • encouraging others
  • considering others’ perspective and point of view
  • giving difficult feedback that will help the person grow

This list could easily go on for much, much longer.

In this context, it’s not surprising that Kip Lambert, the co-owner and the Chief Culture Officer of the company called Destination makes it his priority to cultivate a culture of kindness.

Episode Highlights

  • Top reasons why Kip felt like investing in cultivating the right company culture should be the top priority for his business
  • How does Destinations recruit to ensure that they have the right people on the bus – and the common mistake others make when trying to hire for “culture fit”
  • Ways Kip and his team design experiences that shape culture and create an environment where everyone feels a sense of belonging, engagement and fun
  • Practices and rituals that shape Destinations’ culture

Listen to the interview in the player below, or on iTunes. If you like what you hear, please leave a review and it may be featured on a future episode!

Audio production by James Ede, Be Heard

Prefer listening on iTunes, Stitcher or Spotify? Just click below.

More about Kip Lambert

Kip is the Chief Culture Officer and brand ambassador of Destinations.

Kip’s passion is company culture. His mission is to foster, articulate, and demonstrate the worth and potential of each individual member of the team so clearly, they come to see it in themselves and act on it. His goal is to train them to stay and thrive in our company, and if they decide to leave for another opportunity, they are better people for having passed through the Destinations door.

In his personal time, his passion is his family. He has an amazing wife and they share 6 beautiful children. He loves showing them the world and all the culture, beauty, food, and adventure it has to offer.

Links, books and resources mentioned on the podcast

Kip Lambert – LinkedIn, Destinations website

Jeff Sutherland, 
Scrum: The Art of Doing Twice the Work in Half the Time

Chip and Dan Heath, The Power of Moments: Why Certain Experiences Have Extraordinary Impact

Stephen M.R. Covey, The SPEED of TRUST: The One Thing That Changes Everything

Corrie Ten Boom, The Hiding Place

Want more tips on evolving culture?
Subscribe to my newsletter, the CultureLab Insider, and get the new blog posts, podcast episodes
and other free resources delivered to your inbox every Tuesday.