Meet Dr. Liane Davey, the New York Times bestselling author of You First, Inspire Your Team to Grow Up, Get Along, and Get Stuff Done; a regular contributor to the Harvard Business Review; and an organizational psychology expert for Quartz magazine.
Liane’s new book, The Good Fight: Use Productive Conflict to Get Your Team and Your Organization Back on Track, was released in March 2019, and it’s the best book I’ve read on conflict.
I loved speaking to Liane and learning how to make conflict more productive – both in our lives and in our organizations.
In this interview, Liane and I discuss:
- Why some of the imagery and language we use around teamwork can be misleading or even damaging
- How excessive focus on happiness in the workplace can hurt performance
- The importance of normalizing conflict in the workplaceThe origins of human beings’ aversion to conflict
- How to build a mindset that helps us engage in conflict in a constructive way
- The difference between being nice and being kind
- An exercise that you can run with your team to navigate conflict more effectively
- Why tension is necessary if you want your team to achieve great results
- What to do when someone catches you off guard and says something that you completely disagree with
- Three things that you and your team can do tomorrow to deal with conflict in a more effective way
Listen to the interview in the player below or on iTunes. If you like what you hear, please leave a review, and it may be featured on a future episode.