More about Anne Morriss and Frances Frei
Anne Morriss is the Executive Founder of The Leadership Consortium (TLC), a first-of-its kind leadership accelerator that works to build inclusive executive teams and prepare diverse leaders for senior leadership. Through a curated blend of participant development and direct company engagement, TLC helps more and varied leaders thrive and fosters discontinuous leaps in individual and company performance.
Anne has spent the last twenty years building and leading mission-driven enterprises, serving most recently as CEO and Founder of GenePeeks, a computational genomics company developing breakthrough ways to identify genetic risk. She has worked with entrepreneurs, companies and governments throughout the United States and Latin America on strategy, leadership, and organizational change. Her collaborators have ranged from early-stage tech founders to public sector leaders working to build national competitiveness.
Anne serves on a number of not-for-profit boards, including the national Board of IGNITE, which champions the need for more women in public office. She is the best-selling author of Uncommon Service: How to Win by Putting Customers at the Core of Your Business. She and co-author Frances Frei recently published their latest book, Unleashed: The Unapologetic Leader’s Guide to Empowering Everyone Around You. Hailed as “the definitive guide to leadership today,” Unleashed gives readers permission to look beyond themselves and focus on the true challenge of leadership: how to unlock the potential of others.
Anne received her BA from Brown University and MBA from Harvard Business School.
Frances Frei is a Professor of Technology and Operations Management at Harvard Business School. Her research investigates how leaders create the conditions for organizations and individuals to thrive by designing for excellence in strategy, operations, and culture. She regularly advises senior executives embarking on large-scale change initiatives and organizational transformation, including embracing diversity and inclusion as a lever for improved performance.
A global thought leader on leadership and strategy, Frances is widely recognized for her dynamic teaching style and breakthrough courses optimized for rapid, lasting impact. She developed one of the most popular classes at HBS, which explores business models that reliably delight customers. She also led the design and launch of HBS’s innovative FIELD curriculum built around learning experiences that are experiential and immersive.
In 2017, Frances was tapped to be Uber’s first Senior Vice President of Leadership and Strategy with a mandate to help the company navigate its very public crisis in leadership and culture. Her firsthand experience in Silicon Valley gave her a new lens on the urgent topic of trust, and in May 2018, Frances delivered a widely-viewed TED talk on ‘How to build (and rebuild) trust.’ This powerful framework delivers a crash course on stakeholder trust: how to build it, maintain it and restore it when lost.
Frances is the best-selling author of Uncommon Service: How to Win by Putting Customers at the Core of Your Business. She and co-author Anne Morriss recently published their latest book, Unleashed: The Unapologetic Leader’s Guide to Empowering Everyone Around You. Hailed as “the definitive guide to leadership today,” Unleashed gives readers permission to look beyond themselves and focus on the true challenge of leadership: how to unlock the potential of others.
Frances holds a Ph.D. in Operations and Information Management from the Wharton School at the University of Pennsylvania.
Books and resources mentioned in this episode
The Fearless Organization by Amy Edmondson (hear the interview with Amy Edmondson here)
Remote Work Revolution by Tsedal Neeley (an upcoming guest)
Rebel Talent by Francesca Gino (an upcoming guest)
Blind spot by Mahzarin R. Banaji and Anthony G. Greenwald
Ted Lasso – an Apple TV series
The Culture Strategy Bootcamp
Scaleup’s Guide to Creating a Culture Playbook
Personal Core Values Discovery Guide