CULTIVATING A CULTURE OF PRODUCTIVE CONFLICT with Liane Davey

Audio production by James Ede, Be Heard

Meet Dr. Liane Davey, the New York Times bestselling author of You First, Inspire Your Team to Grow Up, Get Along, and Get Stuff Done; a regular contributor to the Harvard Business Review; and an organizational psychology expert for Quartz magazine.

Liane’s new book, The Good Fight: Use Productive Conflict to Get Your Team and Your Organization Back on Track, was released in March 2019, and it’s the best book I’ve read on conflict.

I loved speaking to Liane and learning how to make conflict more productive – both in our lives and in our organizations.

Episode Highlights

In this interview, Liane and I discuss:

• Why some of the imagery and language we use around teamwork can be misleading or even damaging
• How excessive focus on happiness in the workplace can hurt performance
• The importance of normalizing conflict in the workplaceThe origins of human beings’ aversion to conflict
• How to build a mindset that helps us engage in conflict in a constructive way
• The difference between being nice and being kind
• An exercise that you can run with your team to navigate conflict more effectively
• Why tension is necessary if you want your team to achieve great results
• What to do when someone catches you off guard and says something that you completely disagree with
• Three things that you and your team can do tomorrow to deal with conflict in a more effective way

Listen to the interview in the player below or on iTunes. If you like what you hear, please leave a review, and it may be featured on a future episode.

Audio production by James Ede, Be Heard

More About Liane Davey

Liane is the co-founder of 3COze Inc., where she advises on business strategy and executive team effectiveness. She has worked with executives at companies such as Amazon, Walmart, Aviva, TD Bank, 3M, and Sony PlayStation.

• Twitter
• LinkedIn
• 3COze Inc.

Books Mentioned in this Episode:

You First, Inspire Your Team to Grow Up, Get Along, and Get Stuff Done by Liane Davey

The Good Fight: Use Productive Conflict to Get Your Team and Your Organization Back on Track by Liane Davey

Leadership Contract by Vince Molinaro