CULTURE IS AN EXTREMELY POWERFUL FORCE. IT CAN LITERALLY MAKE OR BREAK AN ORGANISATION - BIG OR SMALL - IT DOESN’T MATTER.
My approach to culture evolution has been designed with one aim in mind - to help you and your organisation BECOME the best you can be - so that you can achieve the most ambitious performance goals that you set for yourself.
I don’t believe in “one size fits all” and I make sure that the methodology we use is tailored to your unique needs, your context and your goals. We spend significant time with the key people in your organisation to understand the current culture, your aspirations and your must-win battles.
This is where we establish your starting point. We use a robust methodology including surveys and qualitative data collection in order to take a clear and in-depth assessment of your current culture.
Data is great but it’s not enough. At this stage we engage your people in a series of conversations that help us to understand the outcomes of the Baselining stage, as well as what would be the best way to align your purpose, your strategy and your culture. What we are aiming at is to understand what behaviours will drive the results that you need to achieve to fulfil your purpose and bring your vision to life.
As soon as we know your starting point and where it is that you are heading, we are ready to chart the way forward. This stage is all about designing the architecture that will enable you to cultivate the kind of culture that has the power to bring your vision to life.
This is the stage where a series of interventions are being implemented at three levels - individual, team and organisation. We start small and right where the real work happens - no theoretical training, bombastic campaigns and massive and widely expensive roll-outs. Instead, we focus all our energy on the smallest possible group of people who can spread the desired behaviours and practices to others.
For new behaviours to “stick” and lead to sustainable change at the deeper levels of culture, we use proven reinforcement mechanisms that help people to do what’s right, even when nobody is watching.
This approach works but no need to take my word on it. We will perform pulse surveys and an evaluation survey to measure progress and help you decide how you want to keep evolving your culture, so that it always supports you in what you are trying to achieve.