Drama in the workplace is a major drain on productivity, creativity, and collaboration. It manifests as emotional outbursts, unresolved disagreements, resistance to change, or misalignment with strategic priorities.
It’s not just unpleasant – it can cost billions in lost engagement and productivity, exacerbating mental health issues.
Fortunately, we can learn how to minimize or even eliminate drama in the workplace, and that’s exactly what we talk about in this episode of the CultureLab podcast with my guest, Caitlin Walker.
Caitlin has devoted much of her career to studying effective ways of bridging seemingly irreconcilable differences between people that lead to drama. After discovering David Grove’s Clean Language approach, she developed Systemic Modelling™, an application for groups and organisations that helps teams collaborate more effectively.
In this episode, Caitlin and I talk about the applications of her methodology at work – and we even do a couple of demos where she leads me through a series of “clean questions” so that you can get a better sense of how to use them in a conversation.
- The ways drama manifests itself in the workplace.
- The four clean questions and how to use them.
- Asking clean questions as a way to create space for your people to think and explore their own ideas and enhance a sense of belonging.
- Setting boundaries at work.
- Examples of activities that can help you cultivate a drama-free culture within your team.
“Clean questions help reveal fresh information, they allow as to work with more than what we already know.”
Listen to the interview in the player below or on iTunes. If you like what you hear, please leave a review, and it may be featured on a future episode.